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Home / Terms of Service

Terms of Service

The terms and conditions governing your use of CV Verify Nexus services

Effective Date: June 15, 2025

These Terms of Service ("Terms") govern your access to and use of the services, software, and website (collectively, the "Services") provided by CV Verify Nexus ("Company," "we," "our," or "us"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

1. Service Description

CV Verify Nexus provides AI-powered CV verification services designed to help organizations verify candidate credentials, detect fraudulent applications, and improve hiring decisions. Our Services include:

  • AI analysis of CV content
  • Verification of education, experience, and skills
  • Detection of inconsistencies and potential fraudulent claims
  • Generation of verification reports and interview questions
  • Dashboard and analytics tools

2. Account Registration and Security

2.1 Account Creation

To use certain features of our Services, you must create an account. When registering for an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account password
  • Restricting access to your account
  • Ensuring that your account is used only by authorized individuals
  • Notifying us immediately of any unauthorized access or use of your account

2.3 Administrative Users

If you register an account on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms. You are responsible for ensuring that all users who access the Services through your account comply with these Terms.

3. Subscription Terms and Billing

3.1 Subscription Plans

We offer various subscription plans with different features, limitations, and pricing. The specific details of each plan are available on our website or through direct communication with our sales team. By selecting a subscription plan, you agree to pay the applicable fees as described.

3.2 Payment Terms

All fees are payable in advance according to the billing cycle specified in your subscription plan (monthly, annually, or as otherwise agreed). You authorize us to charge your designated payment method for all fees incurred. All payments are non-refundable except as expressly provided in these Terms or as required by applicable law.

3.3 Taxes

All fees are exclusive of taxes, which we will charge as applicable. You are responsible for paying all taxes associated with your use of the Services, except for taxes based on our net income.

3.4 Changes to Fees

We may change our fees at any time. If we increase fees for your subscription plan, we will provide notice at least 30 days before the change takes effect. Your continued use of the Services after the fee change becomes effective constitutes your agreement to pay the updated fees.

3.5 Late Payments

If payment is not received by the due date, we may suspend your access to the Services until payment is made. For payments more than 30 days overdue, we may terminate your subscription.

3.6 Subscription Term and Renewal

Subscriptions automatically renew at the end of each billing cycle unless canceled before the renewal date. You can cancel your subscription at any time through your account settings or by contacting our customer support.

4. Acceptable Use

4.1 Compliance with Laws

You agree to use the Services in compliance with all applicable laws, regulations, and these Terms. You are solely responsible for ensuring that your use of the Services complies with applicable laws, including data protection and privacy laws.

4.2 Prohibited Activities

You agree not to:

  • Use the Services for any illegal purpose or in violation of any laws
  • Upload or transmit any content that infringes intellectual property rights or violates privacy rights
  • Upload or transmit any malicious code, viruses, or harmful data
  • Attempt to gain unauthorized access to the Services or related systems
  • Interfere with or disrupt the integrity or performance of the Services
  • Reverse engineer, decompile, or disassemble any portion of the Services
  • Scrape, crawl, or use automated means to access the Services
  • Sell, resell, license, sublicense, or transfer the Services without our express permission
  • Use the Services to build a competitive product or service
  • Use the Services in a way that could harm, disable, or impair the Services

4.3 Usage Limitations

Your subscription plan may include limitations on usage, such as the number of CV verifications per month. If you exceed these limitations, we may charge additional fees or throttle your access until the next billing cycle. We will notify you if you approach or exceed your usage limits.

5. User Content and Data

5.1 User Content

"User Content" refers to any information, data, or materials you upload, submit, or provide to the Services, including CVs, resumes, and other candidate information. You retain all rights to your User Content, subject to the licenses granted in these Terms.

5.2 License to User Content

You grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and process User Content for the purpose of providing and improving the Services. This license continues even after you stop using our Services, solely with respect to aggregated and de-identified data.

5.3 Responsibility for User Content

You are solely responsible for your User Content and represent that:

  • You own or have obtained all necessary rights and permissions to share User Content with us
  • Your User Content does not violate any third-party rights, including intellectual property and privacy rights
  • You have obtained all necessary consents from individuals whose personal data is included in User Content
  • Your User Content complies with all applicable laws and regulations

5.4 Data Processing

We process User Content in accordance with our Privacy Policy. If you are subject to data protection laws such as the GDPR and process personal data through our Services, you agree to comply with all applicable data protection laws and to have a lawful basis for sharing personal data with us.

6. Intellectual Property Rights

6.1 Our Intellectual Property

The Services, including all software, algorithms, designs, text, graphics, logos, and other content, are owned by or licensed to CV Verify Nexus and are protected by copyright, trademark, patent, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the Services, our trademarks, logos, or other intellectual property.

6.2 License to Use Services

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business purposes during the term of your subscription.

6.3 Feedback

If you provide feedback, suggestions, or ideas about the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate your feedback without any obligation to compensate you.

7. Service Availability and Support

7.1 Service Level Commitment

We strive to maintain high availability of our Services, but we do not guarantee uninterrupted or error-free operation. We may perform scheduled maintenance, which may temporarily impact service availability. We will make reasonable efforts to provide advance notice of scheduled maintenance.

7.2 Technical Support

We provide technical support as specified in your subscription plan. Support may include email assistance, documentation, and access to help resources. Premium support options may be available for additional fees.

7.3 Service Modifications

We may modify, suspend, or discontinue any part of the Services at any time. If we make material changes that significantly reduce functionality, we will provide advance notice and may offer a pro-rated refund or credit if you choose to terminate your subscription as a result.

8. Confidentiality

"Confidential Information" means all non-public information disclosed by one party to the other, whether orally, in writing, or by other means, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.

Each party agrees to:

  • Protect the other party's Confidential Information with the same standard of care it uses to protect its own Confidential Information, but not less than reasonable care
  • Not disclose Confidential Information to any third party without prior written consent
  • Use Confidential Information only as necessary to fulfill obligations under these Terms

These confidentiality obligations do not apply to information that:

  • Is or becomes publicly available through no fault of the receiving party
  • Was known to the receiving party prior to disclosure
  • Is independently developed by the receiving party without use of Confidential Information
  • Is rightfully obtained from a third party without restriction
  • Is required to be disclosed by law or court order, provided the receiving party gives advance notice to the disclosing party

9. Limitation of Liability

9.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

WE DO NOT WARRANT THAT:

  • THE SERVICES WILL FUNCTION UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION
  • ANY ERRORS OR DEFECTS WILL BE CORRECTED
  • THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
  • THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CV VERIFY NEXUS, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES
  • ANY CONTENT OBTAINED FROM THE SERVICES
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU TO US DURING THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

9.3 Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain types of damages. Accordingly, some of the above limitations may not apply to you.

10. Indemnification

You agree to defend, indemnify, and hold harmless CV Verify Nexus, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with:

  • Your access to or use of the Services
  • Your violation of these Terms
  • Your violation of any third-party right, including without limitation any intellectual property right, publicity, confidentiality, property, or privacy right
  • Your User Content or any content that is submitted via your account
  • Any claim that your use of the Services caused damage to a third party

11. Term and Termination

11.1 Term

These Terms will remain in effect until your subscription is terminated by you or us.

11.2 Termination by You

You may terminate your subscription at any time by following the cancellation process in your account settings or by contacting our customer support. If you terminate your subscription, you will continue to have access to the Services until the end of your current billing cycle, unless otherwise specified.

11.3 Termination by Us

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms. Upon termination, your right to use the Services will immediately cease.

11.4 Effects of Termination

Upon termination:

  • All licenses granted to you under these Terms will terminate
  • You will lose access to the Services and your account
  • We may delete your User Content after a reasonable period (typically 30 days)
  • You remain liable for all amounts due under your subscription

11.5 Survival

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. General Provisions

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any dispute arising from or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the London Court of International Arbitration. The arbitration shall be conducted in English and shall take place in London, United Kingdom. The decision of the arbitrator shall be final and binding.

12.3 Class Action Waiver

Any proceedings to resolve disputes shall be conducted on an individual basis. Neither you nor we shall join or consolidate claims with those of any other party or participate in any class, collective, or representative proceeding.

12.4 Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

12.5 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by an authorized representative of CV Verify Nexus.

12.6 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets without your consent.

12.7 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or additional terms and conditions published by CV Verify Nexus, constitute the entire agreement between you and CV Verify Nexus concerning the Services.

12.8 Amendments

We may modify these Terms at any time by posting the revised Terms on our website or by notifying you directly. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of such Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at:

CV Verify Nexus
Attn: Legal Department
Email: legal@cvverifynexus.com
Address: 123 Tech Plaza, Suite 400, London, UK

These Terms of Service were last updated on June 15, 2025.

CV Verify Nexus

AI-powered CV verification that transforms recruitment processes and reduces hiring risks.

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